They are, i am sure he will contact you, he normally is rather quick to reply, if you don't get something tomorrow PM me and I will call him directly.

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The lift cylinder is a Bulldog ram which is basically a trailer jack. I can get you the part number tomorrow if you need it. If you use an impact driver to operate you are going to trash another one though. I bought mine from the man who makes them years ago and have always used my Milwaukee electric drill so no problems to this day and it gets used quite a bit.

 

Sorry! We had you confused with another customer that had a similar problem. Sending you a PM now...we'll get you taken care of!

 

Sorry! We had you confused with another customer that had a similar problem. Sending you a PM now...we'll get you taken care of!

Doo you carry a side stand that fits the g4 steering post?

 

Sorry! We had you confused with another customer that had a similar problem. Sending you a PM now...we'll get you taken care of!

Thanks! I just replied to your PM.

 

Doo you carry a side stand that fits the g4 steering post?

We are having a prototype made now. We should have it in hands next week.

 

Hi, I sent a PM on March 17th. Do you know when the replacement should be showing up?

Thanks!

 

I've had the same problem. I need a new jack for my sled lift and they are unresponsive to emails or phone calls. I finally gave up and had a local shop fab a trailer tongue jack to replace the stock jack.

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They sell the replacement jack on their website...

 

They sell the replacement jack on their website...

Won't let you order on their website if you're from Canada......

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Sorry guys, I know WP is online often, what sucks about these forums is that you cant tag them in it so they see the post so unless someone pings them separately they are unaware of any questions. I sugguest trying their site once again, or even hitting them up on FB.

I know Whip only sells the product and does have a great rapport with the folks who make them so I am sure they can get you replacement parts.

Now with that in mind I use a trailer jack on mine..

If you cant get a hold of him hit me up and I will ping him, he might be out trying to get in a last ride.

 

If you dont hear anything I will text Ken for you.

 

I ordered parts on 3/18 and haven't recieved them. I left 3 messages and emailed them twice and no response.

 

Been trying to contact Ken for sometime with no response

That's okay with me

I will take my money elsewhere

 

Been trying to contact Ken for sometime with no response

That's okay with me

I will take my money elsewhere

It's totally out of character for him not to respond. Talked to him over a month ago about a Tek and haven't heard a word. I might have to follow your lead.

 

If you dont hear anything I will text Ken for you.

That would be great, sent an email last night as well.

 

That would be great, sent an email last night as well.

Sent Ken a text with screen shot. He is coming.

 

I’ve always had great luck with Ken. I’m tuned in.

 

Been trying to contact Ken for sometime with no response

That's okay with me

I will take my money elsewhere

I thought you were done with this sled game?

 

Had a issue with a belt order this winter, they matched the local dealer price and kind of forgot about it. Emailing them on the madsled site got the fastest response if I remember correct . Tried calling and pming here with no response.

They did get it out once the mistake was realized and apologized for it.

Not sure what's up with them, i used to call, order and have parts within days.

Hopefully the "madsled" returns Always great and nice guys to deal with at the snow show

Mark

 

Are they still a site sponsor?

I noticed they didn't do any give aways this last season, but then again there was a drastic drop in give aways across the board this season. Not complaining to site sponsors about lack of give aways, just an observation.

 

I ordered a set of Superclamps from them a couple months ago. The order took a long time with no response and then one day they showed up in a box marked Automatic Distributors.

They used to be fantastic to deal with. Not sure if they were bought out.

 

Sorry guys. We have no excuse plain and simple. We dropped the ball on a couple of these lately. Also, for some reason we aren't getting notification when someone posts on threads or PMs us. Pit is looking into that for us.

Trippy - Still waiting for a definitive answer to your TOBE question. Hitting them up again now.

ajmac - Didn't hear back from our initial question to TekRider and then dropped the ball on that one. Following up with them now.

TTA89 - your replacement jack is shipping out tomorrow. The individual that builds these for us got the flu really bad and got behind.

We have been crazy busy with things but that is no excuse and we vow to do better. We sincerely appreciate the DooTalk community that thank you for your past (and hopefully future) support.

 

I thought you were done with this sled game?

Putting words in his mouth ??

 

Yes the software is acting up and we are working on the PM problem. Sorry for the problem.

Thanks Ken for the up date......