K i had some front end damage to my sled and I dropped it off on Monday, January 10. They said they couldnt look at til Wednesday the 12th I say ok fine. Wed comes they dont call to give me an estimate so i call down there he says oh i didn't get a chance to look at it I'll call you first thing 2morrow(thursday) So he does call me that Thursday at like noon and he gives me the estimate I say ok go ahead order the parts and get back to me and let me know that everything went through ok and that nothings on backorder he says ok sure, ill call you 2morrow, (Friday). So he doesnt call and I call on monday and now he almost has no idea what I'm talking about, because the parts never got ordered so he says K i will order them today and you can pick up your sled on Wednesday the 19th, I say ok cool. I call down there on wed the 19th and he says oh umm well some of the parts didn't come so i'll get it done 2morrow(thursday), im like ok whatever. So i wait to hear from him all day thursday and I dont so i call again, he says umm the guy who is going to do the work on your sled is very ill and he'll be out til monday so it'll be done then. Now this whole time I havent gotten to upset cuz their really was no snow anyway. But then we get hammered on sunday and all my friends go riding and I have no friggin sled , so needless to say Im "edit for bad language" all day. So i call down there today and im like ok now my sled is like 5 days late im just wondering when its gonna be done, he goes well we are pretty backed up so you're gonna be looking at either 2morrow or wednesday the 26th for pickup. WHAT THE F%#$?!?!?! Im gonna go postal in like 2.5 seconds here this is complete BS, IF it gets done by wednesday that will be exactly one week late (minus sunday when they aren't open). Now when I pick it up is he gonna tell me well since we were so late and you missed all this GREAT riding we will knock some of the labor costs off for you...NO hes is gonna say your total is $1200 just like it would have been before...have I been patient enough here what would you guys do?