Keep that email. You know the issue is documented.From my dealer, I’m a bit at a loss for what the hell to think.
Good morning, just wanted to let you know that at this point and time BRP has deemed the noise that you are hearing is not going to cause any damage to the machine and is normal for the NEO's to make. I would maybe suggest picking up the sleds so that you have them to use at your will and enjoy. If the noise starts to become worse or any warning lights come on feel free to bring the machine back so that we can look into is and or update the case with more information. I know this is not the answer you wanted to hear at this time. Let me know if you have any other questions, thank you.
Sent from my iPhone using Tapatalk
Pick up your sled and enjoy.