Personally I dont sell anything, but do a lot clutching, testing, r&d. Promoting here does not even do anything in our market, as in Dootalk 99% of users are north americans.
One thing to consider that here in Europe we ride quite low elevations. That means we are able to use steeper angle helixes and harder secondary springs even on deep snow conditions. That equals more pressure and stress for the rollers. I have visited BC twice, and can say that conditions, clutching and problems with machines are quite different than we have here.
I bet rollers are more of an issue here than other side of the sea. And the same goes with belts, 2018 was catastrophical. But companies only look numbers, something that is major issue here can seem as minor inconvience on corporate numbers. After all its a numbers game.