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Discussion Starter · #82 ·
Screen locked up again yesterday. Just wondering what system may be controlling the gauge as for the first time when it froze there was a traction control symbol illuminated on the gauge. I contacted the dealer to let them know. They opened a case, and were going to ask for clarification as to why the traction light may be on. They said there is no fix to the gauges locking up as of yet. They have 5 ongoing cases for 21&22's, 4 cases open for 23 model yrs. I asked them to find out from BRP if the sled would still shut down if it overheated during a time when the gauge locked up, and if the over heat alarms still function. I also asked them to find out what support BRP plans to give once the sled passes the warranty period this March, and they haven't fixed this ongoing issue.
 

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I have traction control, some sort of track icon, and four wheel drive. Must be a running change for the '23 sleds 😂

Material property Font Automotive lighting Auto part Drink
 
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Screen locked up again yesterday. Just wondering what system may be controlling the gauge as for the first time when it froze there was a traction control symbol illuminated on the gauge. I contacted the dealer to let them know. They opened a case, and were going to ask for clarification as to why the traction light may be on. They said there is no fix to the gauges locking up as of yet. They have 5 ongoing cases for 21&22's, 4 cases open for 23 model yrs. I asked them to find out from BRP if the sled would still shut down if it overheated during a time when the gauge locked up, and if the over heat alarms still function. I also asked them to find out what support BRP plans to give once the sled passes the warranty period this March, and they haven't fixed this ongoing issue.
Your gauge is still original, yes? You've done the relay swap - anything else?

I'm wondering too on the "what about next year part". I'm covered next year but it'll be under BEST so they'll be a deductible every time in.
 

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Discussion Starter · #86 ·
Flash up dated, new gauge, 2 buds files sent to BRP, relays swapped. If they could give me an honest answer that the safety systems(oil, and over heat) will still operate properly, I would be at ease. My wife is great at checking the gauge while running the sled to make sure it's not locked up. It's usually me that gets caught, because when I'm on the sled I'm paying attention to the groomer drag.
 

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For what it's worth, after one of my lock-ups (the one in the picture actually) it popped an oil light as well. I knew there wasn't issues with the oil so I shut it down again, restarted and the light was gone.

When they put mine on the computer the other day it had recorded that light.

Does this mean the safety systems will still work? I can't say 100% they will but at least in my case at least the computer was seeing what was going on.
 

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The cluster is an independent controller/processor. It takes care of certain functions, like receiving button pushes from the controls and controls things like grip/throttle heaters, high low beams. It receives messages from the ECM like over temp and oil pressure data via the comm link (to which BUDS connects also).

The water and oil sensors are connected directly to the ECM and it makes decisions based on their inputs. The ECM only sends status info to the cluster for such things like oil pressure and water temperature for display to the operator. It does not need info from the cluster to make decisions based upon those sensor inputs, like for warm up processors, etc.

When the cluster's processor goes off the rails, whatever it displays can be quite random.
 

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Issue seems more often in snow dust ,and behind another sled Dielectric grease might help ?
In my case it's never seen any snow dust, well, other than a group passing in the other direction.
 

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. I asked them to find out from BRP if the sled would still shut down if it overheated during a time when the gauge locked up, and if the over heat alarms still function.
FWIW and IMHO... You might not get an a answer as it involves potential liability, unless and until this gets solved and the problem and its full effects is well known. When software goes off the rails, it can do funny things.

I don't clearly see how the cluster would likely drag down the ECM and its protections. But that's no guarantee for you, just an assessment from someone you don't know. I've seen a heavy, 3" diameter DC motor drive's copper cable jump a foot into the air with a massive current slug drawn and interacting with the earth's magnetic field. All due to one bad line of code! (It was pretty darned loud too....)
 

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Issue seems more often in snow dust ,and behind another sled Dielectric grease might help ?
mine locked up riding alone, hadn’t been behind or passed oncoming traffic in probably 50 miles.
The cluster is sealed, and sealed pretty well. Something is acting up between the MCU and the display, because the MCU on the PCB still functions when the display is locked up (logs miles, ect). Bad ribbon cable from the PCB to the display is about the only thing I can see from a hardware stand point from looking at one open.
 

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My machine is still having problems on it's 3rd cluster. It has also had a round magnet installed on the wire harness that goes to the cluster. Must be an engineering problem. A shop can only swap parts, not design circuit boards. I guess once machines are out of warranty you will be on your own and have to live with it.
 

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My machine is still having problems on it's 3rd cluster. It has also had a round magnet installed on the wire harness that goes to the cluster. Must be an engineering problem. A shop can only swap parts, not design circuit boards. I guess once machines are out of warranty you will be on your own and have to live with it.
That is not encouraging. As you say, likely a design problem in that it was not designed to work in the real world of vehicle electrical systems, where there are always voltage spikes and sags, electrical noise, etc. that the hardware and software has to continue to operate through, and/or recover from.

The 'round magnet' is very likely a device called a ferrite toroid. Those are used to suppress electrical noise flowing through the wires.

Was this a dealer installed device per some sort of bulletin or did it come with one of the replacement displays? If so, then someone (BRP I assume?) is suspecting electrical noise on the wires to be the culprit or some problem. We just don't know what problem that is there to try to fix. That could potentially latch up a processor of a certain technology, or cause false inputs to the cluster processor that could send the software off into never-never land.
 

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I got a call today, BRP is putting in a new gauge.

Unfortunately our winter that never really was looks like it never will be either so who knows if it'll work or not.
 
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